TERMS AND CONDITIONS

 

GENERAL CONDITIONS OF USE

Montenegro Submarine DOO allows you to use the services and content of your portal in accordance with the following TERMS OF USE. Terms of use apply to all content and services at www.montenegrosubmarine.me Users are deemed to be familiar with these terms and conditions if they use any part of the portal, and accept the use of the content of this portal solely for personal use and at their own risk.

 

TERMS OF USE
 

Dear Customers, please read the following terms carefully before using our services. Every visit to our site, as well as shopping, means that you have read these terms and agree with them entirely. If they are unacceptable to you, please do not use this presentation.
 

Welcome to Montengrosubmarine.me. It allows you to use the services and content of its portal that is subject to the Terms and Conditions below. Terms of use apply to all montenegrosubmarine.me services and contents. By using any part of the portal, users are considered to be familiar with these terms and conditions, and accept the use of the content of this portal solely for personal use and at their own risk.
 

MATERIAL PLACED BY USERS (comments and other content)
 

The personal information you provide to montenegrosubmarine.me for the purpose of obtaining the product will be treated in accordance with our online Privacy Policy. It is forbidden to send or transfer to this site or any illegal, threatening, offensive, defamatory, obscene, pornographic or other material that is contrary to any law.

Montenegrosubmarine.me, at this location, does not want to receive any confidential or other information that cannot be freely disposed of. Any materials, information, or other communications you transmit or send to this site will not be considered confidential or for those who cannot be freely disposed of montenegrosubmarine.me does not have any obligations to these press releases. Our employees may copy, disclose, distribute, use or otherwise use communications and all data, images, sounds, text and any other materials contained therein for any commercial or non-commercial purpose.

Of course, this data group does not include your personal data. In accordance with our privacy policy, we use them only for internal use, we do not disclose or forward to third parties, but use exclusively for the processing of your orders.

 

TERMS AND CONDITIONS

 

ARTICLE 1. PARTIES - These general conditions of use regulate the legal binding relationship between us, the limited liability company MontenegroSubmarine, Montenegro, registered in the Central Registry of Legal Entities of Montenegro (hereinafter referred to as „MontengroSubmarine,me”, „We”, „Our”, „Us”), and you as our user (hereinafter referred to as „You”, „Your”, „You”).
 

ARTICLE 2 COMPLETE INFORMATION - You must provide us with complete, accurate and correct information and all data necessary for our provision of the Services to You (especially the information and data (including personal data) necessary for the conclusion of the Contract of Tours for billing.
 

Article 3. INTELLECTUAL PROPERTY -  We retain any, and all, rights to our website and its content; including software, hardware, products, processes, algorithms, user interfaces, know-how, technologies, designs and other tangible or intangible technical materials or information made available to you by us throughout the provision of the services or by using our website. Unless expressly set forth herein, no expressed or implied license or right of any kind is granted to You regarding the services and/or our website, or any part thereof, including any right to obtain possession of any source code, data or other technical material relating to our website. All rights not expressly granted to you herein are reserved to us. Any work product, developments, inventions, technology or materials provided by us under these Terms & Conditions and/or the Service Agreement or while using our website or any services are exclusively owned by MontenegroSubmarine.
 

ARTICLE 4.PAYMENT METHODS

You can pay tour tickets with payment cards during the purchase process on the site.

Tours tickets are paid online on one of the credit and debit cards: MasterCard®, Maestro® or Visa® or via PayPal

For payment by payment cards, you need to know that the secrecy of your data is protected and secured using SSL encryption. Internet billing pages are secured using the Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data encryption process to prevent unauthorized access when transmitted.

This enables secure transmission of information and prevents unauthorized access to data when communicating between the user’s computer and the WebPay service, and vice versa. WebPay service and financial institutions exchange data using a virtual private network (VPN), which is protected against unauthorized access. CKB Payment Gateway is certified according to the PCI DSS Level 1 security standard prescribed by Visa and MasterCard rules. MontenegroSubmarine does not store credit card numbers and numbers are not available to unauthorized persons.

All payments by payment cards will be made in euros (€). If paid by foreign issuer’s payment cards, the transaction amount will be converted into the settlement currency of the Bank (EUR) according to the valid exchange rate of the Central Bank. When borrowing your payment card, the already converted amount will be converted to your local currency, according to the rate applied by payment card operators.

 

REFUND, CHANGES AND FLIGHT CANCELLATION

 

In the case of the return of goods and the repayment of funds to the buyer who previously paid to the Trader some of the payment cards, in whole or in part, and regardless of the reason for the return, MontenegroSubmarine. is obliged to make a refund solely through used payment methods, which means that the bank will make a refund at the request of the seller at the expense of the card user.


REFUNDS

  • For a full refund - cancellation at least 24 hours in advance, delay or rerouting of the cruiser
  • Non-refundable for - cancellation less of 24 hours prior to the tour
  • Bad weather conditions - full refund or book a new tour

 
ARTICLE 5. DISPUTE RESOLUTION

  1. In cases of disputes, the courts of Montenegro shall have complete jurisdiction over all disputes arising between you and us.
  2. Prior to the commencement of any of the above methods of dispute resolution, you are advised to contact us through our contact form available at: info [at] montenegrosubmarine.me to resolve any of your complaints or suggestions.